Unplanned Outage, 2017-11-18

Summary

On Saturday at 11.00am AEST users of the PDS web software started receiving a message that the security certificate for the site had expired. This issue only affected users of the web software. IPad and PDA users had no interruption of service.

Our service providers were engaged to provide a solution and this issue has now been resolved.

Corrective Actions

Service was restored at approximately 10.45am AEST on the 20/11/2017.

We have asked our service providers to investigate the reason for this outage so we can avoid any repeat of this in the future.

We apologise for any inconvenience caused by this outage.

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