Checking 3G/4G connectivity

To check if a device has an active 3G/4G connection on a Windows Mobile 6.5, complete the following:

  1. Selecting 'Wireless Manager':
  • If the MobiControl client is already installed, tap 'Wireless Manager' under the 'Extras' menu on the Ruggedised Apps screen.
  • If the MobiControl client is ​​not already installed, tap 'Settings' under the Programs menu, select the 'Connections' tab and tap 'Wireless Manager'.
  1. Ensure the 'Phone' option in the Wireless Manager is highlighted (orange in colour) and the 'Bluetooth' and 'WLAN' options are not hightlighted (grey in colour). Tap the the required connection method with the stylus to turn on or off an option in Wireless Manager.
  2. Confirm there are at least 2 bars on the signal strength icon on the top right hand corner of the screen.
  3. Select 'Phone Settings' from the 'Menu' option bottom right hand corner of the screen.
  4. Under the 'My ISP' menu tap 'Manage existing connections'.
  5. Tap and hold on the '3G Data' connection and from the popup menu select 'Connect'. If no error message is displayed the device should have dialed and connected successfully to 3G.
  6. Tap 'Done' on the bottom left hand corner of the screen to return to the Ruggedised Apps screen.
  7. Force a connection to the PDS remote management server (refer to article Connecting to MobiControl) and confirm the MobiControl connection status changes to 'Connected....'. If this step fails repeat the steps above.

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