Unlocking MobiControl on a Ruggedised Device

To temporarily 'unlock' a ruggedised device for software maintenance, complete the following:

  1. Power off and on the device.
  2. Tap the 'Menu' button on the bottom menu and select 'Admin Mode'.
  3. Use the QWERTY keyboard to 'Enter Admin Password' (pdsolutions) and tap the 'Log In' button.
  4. Confirm the device is 'unlocked' by tapping the 'Menu' button on the bottom menu and ensure you now see 'User Mode'.
  5. To 'relock' the device tap the 'Menu' button on the bottom menu and select 'User Mode'.

The device will also 'relock' when powered off and back on.

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