How can we help?
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Getting Started
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Using the PDS Web App
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Using the iPDS app (iOS)
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Using the iPDS app (Android)
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Reporting, Analysis & Data Export
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Training Material
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Tips & FAQ's
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Developers
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Updates
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Archive
Knowledge Base
Getting Started
Using the PDS Web App
New Features
Using Idler
- Editing Idler & Structure Failures
- Creating Idler & Structure Failures
- Closing out Idler & Structure Failures
- Deleting Idler & Structure Failures
- Marking Idler Failures as Laid Out
- Accessing the Quick Reports
Using Asset/Wear/Inspections
- Navigating Asset Management
- Adding an Asset
- Editing an Asset
- Deleting an Asset
- Naming Belt Joints
- Viewing an Inspection Record
Using Liners and Screens
Using the iPDS app (iOS)
The Basics
Using Asset / Wear / Inspections
- Overview
- Navigating (iPhone)
- Navigating (iPad)
- Adding an Asset
- Naming Belt Joints
- Reordering Assets (iPhone)
Using Idler
- Synchronising on the iPhone
- Navigating (iPhone)
- Navigating (iPad)
- Creating an Idler Failure
- Creating a structure failure
- Editing an Idler or Structure Failure (iPhone)
Using Liners & Screens
- Navigating
- Panning and Zooming
- Seleting Single, Multiple & Group/Wear Packs
- Adding a Wear Measurement to a Liner Panel
- Adding a Wear Measurement to a Screen Panel
- Editing Liners & Screens
iPad
Attaching Photos
Using the iPDS app (Android)
Reporting, Analysis & Data Export
Training Material
Tips & FAQ's
FAQ's
- Where is the Unplanned Inspections Report?
- Why am I getting a HTTP Error 503?
- What should the Y value be?
- Why is my Work Management-Idlers Report showing no failures?
- How do I get access to another site?
- How do I print out the Idler list other than right click/print which prints the whole screen?
Tips & Tricks
Developers
Updates
Service Notifications
- Unplanned Outage, 2018-07-09
- Unplanned Outage, 2018-03-28
- Unplanned Outage, 2018-03-22
- Unplanned Outage, 2018-03-01
- Unplanned Outage, 2018-02-08
- Issues with Report Controls, 2017-11-29
Release Notes
- Release Notes 2018-10-5
- Release Notes 2018-09-17
- Release Notes 2018-09-05
- Release Notes 2018-08-21
- Release Notes 2018-07-31
- Release Notes 2018-07-10
Announcements
- Development Update - iPDS, Gen 3 FLIR ONE Approved Application for Android
- Development Update - iPDS Report Parameters (August 2018)
- Notice of New Release, New Agreements, New Pricing for PDS
- Release - iPDS, Android Phone (1.0.0)
- Development Update - Web Application Redesign (May 2018)
- iPDS - iPhone/iPad App, New Feature Preview (May 2018)
Archive
Legacy Web App - Users
- Navigating the PDS web app
- Using the Software - Adding attachments
- Using the Software - Customising Views
- Using the Software - Exporting Data
- Asset Management - Adding, Editing or Deleting a Belt Section
- Asset Management - Creating, Editing and Deleting an Asset
Legacy Web App - Power Users
- Idler Management - Capturing Failures on Dual Row Frames
- Editing Order of Areas in the Hierarchy
- Configuring Idler Part Numbers
- Configuring Wear Managment Alarm Points
- Selecting Idler Configurations on Conveyors
- Adding A Conveyor
Using the PDS app (Windows Mobile 6.5)
- Logging in
- Synchronising data
- Idler Management on the PDA - Video
- PDS Idler, Capturing Failures in the Field
- PDS Idler, Closing out failures
- PDS Idler, Assigning RFID tags to conveyor frames
Supported / Managed Devices (WM 6.5)
- Setting battery and backlight settings on a ruggedised device
- Unlocking MobiControl on a Ruggedised Device
- Configuring 3G/4G wireless connectivity on a WM 6.1 device
- Configuring WIFI network connectivity on a WM 6.1 device
- Configuring 3G/4G wireless connectivity on a WM 6.5 device
- Configuring WIFI network connectivity on a WM 6.5 device